Meet Our Team
Our team brings expertise across psychology, coaching, leadership, career development and organisational consulting. While each of us brings a different background and perspective, we share a commitment to helping people think clearly, make informed decisions and navigate the opportunities and challenges that arise throughout working life.
Lisa Schafer - Director and Principal Consultant
Lisa is a coach and registered psychologist 25 years' experience supporting individuals, leaders and organisations through growth, change and transition.
Her work draws on a background in organisational psychology and extensive experience across leadership development, career development, talent management, organisational consulting and human resources. She has worked across a diverse range of industries and organisational settings, helping leaders, teams and organisations navigate complexity, build capability and respond effectively to change.
Alongside her organisational work, Lisa has extensive experience supporting individuals through career transitions, workplace challenges, leadership responsibilities and significant life changes. She works with professionals seeking greater clarity, confidence and direction, particularly during periods of uncertainty, competing demands or important decision-making.
Drawing on a unique combination of psychology, coaching and organisational experience, Lisa brings both insight and practical perspectives to her work. Her approach is reflective, psychologically informed and grounded in real-world organisational experience. She is known for helping people make sense of complexity, identify underlying patterns and move from insight to meaningful action.
Clients often describe Lisa as calm and grounded, while also thoughtful, challenging and direct. She brings warmth, curiosity and a genuine commitment to helping people make decisions and move forward in ways that are considered, sustainable and aligned with what matters most.
Lisa's career includes roles in organisational development, consulting and human resources with organisations including Australian Unity, ANZ, Monash University, Hudson, PPC Worldwide and Myer. This experience informs a practical and context-aware approach to her work, combining an understanding of both organisational realities and the personal challenges that often accompany change.
Qualifications and Professional Memberships
Registered Psychologist (AHPRA)
Master of Organisational Psychology, Monash University
Postgraduate Diploma in Psychology, Swinburne University of Technology
Bachelor of Science, University of Melbourne
Professional Member, Career Development Association of Australia (CDAA)
Member, Association for Coaching (AC)
Narrative Coach Enhanced Practitioner, The Moment Institute
Availability
Lisa works Monday to Friday with some after hours appointments available.
She offers face-to-face and online sessions.
Raj Khetarpal - Senior Consultant
Raj is a leadership and career development coach with extensive experience supporting individuals, leaders and organisations through growth, transition and change.
Throughout his career, Raj has worked in highly people-focused roles across talent, human resources, career transition, organisational change and operations management. He has developed and implemented people, talent, culture and career strategies within small, medium and large organisations, helping individuals and businesses navigate complexity, build capability and achieve sustainable growth.
With a background in change management, Raj is particularly skilled at helping people adapt to change, gain clarity and identify practical pathways forward. He works collaboratively with clients to understand their strengths, values and unique contribution, supporting them to articulate their professional story with confidence and impact.
Raj has a particular interest in helping clients navigate career transitions, leadership development and professional growth. His coaching combines strategic thinking with practical action, helping clients clarify their goals, identify opportunities and develop focused plans for achieving meaningful outcomes. He is known for helping clients recognise their strengths, sharpen their value proposition and communicate their experience effectively in both written and verbal contexts.
Raj's diverse career includes senior roles in operations management, talent acquisition, career transition and human resources with organisations including the Department of Justice, Hudson, ANZ, Open Universities Australia, ME Bank and Latitude Financial Services.
Clients value Raj's thoughtful, encouraging and pragmatic approach. He is recognised for building strong relationships, developing high-performing teams and helping individuals navigate change with greater confidence, clarity and purpose.
Qualifications and Professional Memberships
Masters of Human Resource Management and Industrial Relations, Victoria University
Availability
Raj works Monday to Friday with some after hours appointments available.
He offers face-to-face and online sessions.
Carlos Schafer - Principal Consultant
Carlos is an executive coach, registered psychologist, entrepreneur and former senior executive with extensive experience leading organisations through growth, transformation and change.
Over the course of his career, Carlos has held executive leadership roles across education, technology and financial services. He has led venture capital businesses, developed new products and services, managed large sales teams, overseen organisational transformations and divestments, and led people and culture functions. He has also founded businesses in psychology, telephony security and mind-training software.
This breadth of experience gives Carlos a unique perspective on leadership and organisational life. Having worked as a psychologist, executive, business owner and coach, he understands the opportunities, challenges and complexities that leaders face at every stage of their careers. He works with executives, senior leaders, business owners and emerging leaders seeking to strengthen their leadership capability, navigate complexity and create meaningful, sustainable change.
As a certified ontological coach, Carlos takes a holistic approach to development. His coaching goes beyond solving immediate challenges to explore the beliefs, assumptions and ways of thinking that shape how people lead, make decisions and relate to others. Clients often describe working with Carlos as a deeply transformative experience that creates lasting shifts in perspective, confidence and effectiveness.
Carlos helps clients see their situations differently, challenge established patterns and expand their capacity to learn, lead and act. Rather than following a predefined coaching formula, he combines deep insight, curiosity and practical wisdom to help people create new possibilities for themselves, their teams and their organisations.
Clients describe Carlos as insightful, challenging, adaptable and deeply committed to helping others grow. He is known for his ability to help leaders navigate complexity while remaining connected to what matters most.
Qualifications and Professional Memberships
Registered Psychologist (AHPRA)
Masters of Business Administration (MBA), Monash University
Masters of Psychology (ET)
Postgraduate Diploma in Human Resources
Diploma in Ontological Coaching
Graduate, Australian Institute of Company Directors (AICD)
Languages
English and Spanish
Availability
Carlos works Monday to Friday with some after hours appointments available.
He offers face-to-face and online sessions.